At GetCaughtUp (“GetCaughtUp”, “GCU”, “we”, “our” and “us”) we are committed to protecting your privacy, and support a general policy of openness about how we collect, use and disclose your personal information.

The purpose of this Privacy Policy is to inform you about GCU’s practices relating to the collection, use and disclosure of personal information that may be provided through access to or use of our mobile applications and websites, including the website located at https://www.getcaughtup.io (collectively referred to as the “Website”) as well as our services and related products (collectively referred to as the “Services”), or that may otherwise be collected by us. By using our Services or Website, you consent to the collection, use and disclosure of your personal information (as defined below) in accordance with the following terms and conditions.

This Privacy Policy also explains how you can contact us if you have a question about, want to make a change to or delete any personal information that GCU may be holding about you. We strongly recommend that you take the time to read this Privacy Policy and retain it for future reference.

Personal Information

For the purpose of this Privacy Policy, “personal information” means information about an identifiable individual.

Type of Personal Information

We collect the personal information we may collect in the course of you accessing or using the Website or the Services (including through your initial registration for a subscription account and the subsequent administration of that account) may include, but is not limited to, the following:

    • Contact information (such as name, address, postal code, e-mail address and telephone number in a business and non-business capacity);
    • Financial and billing information (such as credit card number/expiration date and credit history);
    • and Personal information, including the information you may transmit to us or authorize us to obtain from you or a third party in connection with the Services (“Customer Data”)

How your personal information is used

We use your personal information to:

    • Verify the identity of authorized users of the Services and their activities in connection with the Services, including to provide a way to help establish the integrity of the information transmitted to or stored on the Services and prevent unauthorized access;
    • Provide you with personalized Services, a personalized experience on our Website and interactive communication;
    • Provide timely and reliable Services;
    • Do all the things necessary to administer those Services and the Website;
    • Research, develop, manage, protect and improve those Services and the Website; Develop and maintain our relationship with you and communicate with you;
    • Bill for our Services;
    • and Collect outstanding debts.Notwithstanding anything else in this Privacy Policy, we will not review, share, distribute, or reference any Customer Data except as provided in a written agreement between us, or as may be required by law. In accordance with our written agreement, we may access, store and use Customer Data only for the purpose of providing the Services to you, including in connection with customer support matters.

When will we disclose your information

Except with your consent, we will not sell, license, trade or rent your personal information to or with others. GCU may share personal information with third parties engaged to assist us in providing the Services to you or to carry out one or more of the purposes described above. These service providers are prohibited from using your personal information for any purpose other than to provide this assistance and are required to protect personal information collected by them on behalf of GCU or disclosed to them by GCU and to comply with the general privacy principles described in this Privacy Policy. GCU reserves the right to disclose personal information to a third party if a law, regulation, search warrant, subpoena or court order legally requires or authorizes us to do so. GCU also reserves the right to disclose and/or transfer personal information to a third party in the event of a proposed or actual purchase, sale (including a liquidation, realization, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of GCU or of any of the business or assets or shares of GCU or a division thereof in order for you to continue to receive the same products and services from the third party.

Knowledge and Consent

GCU collects personal information about you, from you, or from third parties you authorize us to collect such information from, only when you voluntarily provide it or authorize us to collect it. Typically, we will seek consent for the use or disclosure of your personal information at the time of collection. In certain circumstances, consent may be sought after the information has been collected but before use (for example, when we want to use information for a purpose not previously identified). The form of consent that we seek, including whether it is express or implied, will largely depend on the sensitivity of the personal information and the reasonable expectations of the individual in the circumstances. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. If you wish to withdraw your consent at any time, please contact us using the contact information provided in the “How to contact us” section of this Privacy Policy. We will inform you of the implications of withdrawing consent. We will not, as a condition of the supply of a product or service, require you to consent to the collection, use or disclosure of information beyond that required to fulfill the explicitly specified and legitimate purposes for which the information is being provided.

Browser Cookies

When you visit our website, we place a text file called a “cookie” in the browser directory of your computer’s hard drive. A cookie is a small piece of information that a website can store on your web browser and later retrieve. The cookie cannot be read by any website other than the one that set up the cookies. Some browsers can be set to reject all cookies. If you choose to modify your browser in this manner, some pages of this website may not function properly.

How do we protect your personal information?

GCU makes commercially reasonable efforts to ensure that personal information collected in the course of you accessing or using the Website or the Services is protected against loss, theft and unauthorized access. This protection applies in relation to information stored in both electronic and hard copy form. Access to such personal information is restricted to selected employees or representatives.

Links to third party services

This website may offer links to other third party websites. You should be aware that operators of linked websites may also collect your personal information (including information generated through the use of cookies) when you link to their websites. GCU is not responsible for how such third parties collect, use or disclose your personal information, so it is important to familiarize yourself with their privacy policies before providing them with your personal information.

Retention and Storage of your personal information

GCU retains your personal information for as long as necessary to fulfill the purpose(s)

for which it was collected and to comply with applicable laws, and your consent to such purposes(s) remains valid after termination of our relationship with you. For the purposes set out in this Privacy Policy, we or one of our affiliates or an unaffiliated service provider may process and store your personal information outside of the province in which you reside and/or outside of Canada, and under the laws of those other jurisdictions, in certain circumstances courts, law enforcement agencies, regulatory agencies or security authorities in those other provinces or foreign jurisdictions may be entitled to access your personal information.

Updating and Correcting your information

You can help us maintain the accuracy of your personal information by notifying us of any changes to this information. You may contact GCU to request access to or correction or update of your personal information using the contact information provided in the “How to contact us” section of this Privacy Policy.

Changes to our privacy policy

GCU reserves the right to modify this Privacy Policy at anytime without notice to reflect changes in legal or regulatory obligations or changes in the manner in which we deal with personal information. The Privacy Policy posted at any time or from time to time via this website shall be deemed to be the Privacy Policy then in effect.

How to Contact us

In the event that you have any questions about GCU’s Privacy Policy or if you have reason to believe that GCU may have failed to adhere to this Privacy Policy, you may contact us at: E-mail: info@getcaughtup.ca Telephone:  +1-780-669-0944 x2 Attention: Souhail Alavi